Certificate Expiration
First Aid certificates expire three years from the date of issue. CPR certificates expire one year from the date of issue. Your certificate should be ready for you at the end of your class.

Certification Requirements
Certification requirements dictate students be present for the entire class as well as to demonstrate partner skills on the floor. You will be eligible to receive a certificate if you participate in all activities, perform skills competently, demonstrate the ability to make appropriate decisions for care and pass a written exam.

Recommended Dress                                                                                                                                Students should wear comfortable clothes. CPR and First Aid classes require practice on the floor and frequent movement. See Physical Conditions for accommodations.

Language Needs                                                                                                                                        Students who have a primary language other than English or who have difficulty reading English should notify the person scheduling the course, alternate testing arrangements may be made. Spanish testing material and oral examinations are available.

Physical Conditions                                                                                                                                               In order to learn the CPR and First Aid skills taught in the course you will be practicing on a partner and on a manikin. One of the required elements of this training is the ability to get down on the floor and to perform skills in order to receive certification. Accommodations, however, can be made if you inform the American Red Cross in advance that you will be unable to practice on the floor for any reason.

If you have an acute or chronic infection, or a condition that would increase your risk or the other participants’ risk of exposure to infections, we recommend postponing your enrollment. You should postpone participation in training, if you:

• Have a respiratory infection, such as a cold or a sore throat.
• Believe or know you have recently been exposed to any infection to which you may be susceptible.
• Are showing any signs and symptoms of any disease, such as a cold, chicken pox, or mumps, or if you have a fever.
• Have any cuts or sores on your hands, or in or around your mouth (for example, cold sores or a recent tooth extraction).
• Know you are seropositive for hepatitis B surface antigen (HbsAg), indicating that you are currently infected with the hepatitis B virus.

Other infections and conditions that are chronic, or require a longer recovery period, may make it impractical to postpone training. In this instance, for your safety and the safety of others, it may be appropriate for you to request a separate manikin after you have discussed your participation with your private physician. Anyone may request the use of a separate manikin for any reason.

You should request a separate manikin if you:

• Know you have any chronic infection such as indicated by long-term seropositivity (long-term positive blood tests) for hepatitis B surface antigen (HbsAg) or a positive test for antibodies to HIV (the virus that causes AIDS).
• Have an acute infection or condition but are unable to postpone training.
• Have a type of condition that makes you unusually susceptible to infection.

If, after reading this information, you decide that you may need to postpone your training, have your own manikin or require other accommodations, please call your local American Red Cross Chapter. You will not be required to provide details in your request. If you have any questions at all about your ability to participate in this training, you should talk to the Health & Safety staff at your local American Red Cross Chapter or to your physician.

Course Refund and Cancellation Policy                                                      

Please note that there are no course refunds.    Please arrive to class on time. No shows and late arrivals are required to reschedule within 30 days of the original course date and a $15 rescheduling fee will apply.  After 30 days all funds are forfeited.

Students can transfer to another class time if they do so at least three (3) business days prior to the originally scheduled class.  In this instance, no rescheduling fee will be applied.

The Red Cross may cancel a course if less than the minimum required number of participants enroll. Participants will be notified at least 48 hours in advance if the course must be cancelled.

If a participant does not pass a course, he or she can register for a future course but will not be refunded the original course registration fee.

Books and Skill Cards                                                                                                                                   Books and skill cards can be returned within 10 days of purchase and must be in a new and unused condition.  A 25% restocking fee will apply.

Products

All sales are final.

Payment                                                                                                                                                                The American Red Cross Mid-Florida Region accepts credit cards (Visa, MasterCard, Discover and American Express), cash, check and money orders.  

All courses are to be paid at the time of registration. 

Equipment rental payments are due upon return.

Authorized Provider fee payments are due upon course record submission.

Replacement Certification Card Policy 

If you have misplaced your Red Cross certification card, please call your local American Red Cross Chapter.  Beginning July 20^th, 2010, all requests for a replacement certificates will require three (3) business days to be processed. A standard fee of $10.00 will be charged for re-issuing certificates and a $20.00 fee will be charged for NAT certificates.